Publications

Renkai Ma, Yue You, Xinning Gui, Yubo Kou (2023). How Do Users Experience Moderation?: A Systematic Literature Review. In CSCW’ 2023.

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Renkai Ma, Yao Li, Yubo Kou (2023). Transparency, Fairness, and Coping: How Players Experience Moderation in Multiplayer Online Games. In CHI’ 2023.

Renkai Ma, Xinning Gui, Yubo Kou (2023). Multi-Platform Content Creation: The Configuration of Creator Ecology through Platform Prioritization, Content Synchronization, and Audience Management. In CHI’ 2023.

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Renkai Ma, Yubo Kou (2023). Defaulting to boilerplate answers, they didn’t engage in a genuine conversation: Dimensions of Transparency Design in Creator Moderation. In CSCW’ 2023.

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Yue You, Renkai Ma, Xinning Gui (2022). User Experience of Symptom Checkers: A Systematic Review. In AMIA 2022.

Renkai Ma, Yubo Kou (2022). “I am not a YouTuber who can make whatever video I want. I have to keep appeasing algorithms”: Bureaucracy of Creator Moderation on YouTube. In CSCW’ 2022.

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Renkai Ma, Xinning Gui, Yubo Kou (2022). Esports Governance: An Analysis of Rule Enforcement in League of Legends. In CSCW’ 2022.

Renkai Ma, Yubo Kou (2022). “I’m not sure what difference is between their content and mine, other than the person itself”: A Study of Fairness Perception of Content Moderation on YouTube. In CSCW’ 2022.

Renkai Ma, Yubo Kou (2021). “How advertiser-friendly is my video?”: YouTuber’s Socioeconomic Interactions with Algorithmic Content Moderation. In CSCW’ 2021.

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