👋 Hi! I am currently a Ph.D. candidate in Human-computer interaction (HCI) at Pennsylvania State University’s College of Information Sciences and Technology, under the guidance of Dr. Yubo Kou in the Health and Play Lab.
As an expert in human-centered design and mixed-methods research, I focus on conceptualizing and enhancing trust and safety in digital environments. My work has focused on improving trust and safety on content creation platforms like TikTok, Instagram, YouTube, and Twitch, addressing the needs of content creators, moderators, and vulnerable populations. I aim to forge innovative solutions across theories, practices, designs, and policies that cultivate a secure, trustworthy digital environment.
We systematically review prior literature about experiences with moderation.
We uncover how creators exert their agency across different platforms.
We uncover how players experience punishments in multiplayer online game and how to improve punishment design.
We uncover and break down transparency design of creator moderation.
We uncover how YouTubers perceive moderation fairness on YouTube.