👋 Hi! I am currently a Ph.D. candidate in Human-computer interaction (HCI) at Pennsylvania State University’s College of Information Sciences and Technology, under the guidance of Dr. Yubo Kou in the Health and Play Lab.
I specialize in blending human-centered design approaches with mixed-methods research to unravel the complexities of platform governance and digital creativity. My work primarily involves engaging with diverse stakeholders such as content creators, moderators, and policy experts, aiming to forge innovative design solutions and policy reforms that enhance online communities. I navigate through various platforms, including TikTok, Instagram, YouTube, and Twitch, striving to create a balanced and thriving digital ecosystem.
We systematically review prior literature about experiences with moderation.
We uncover how creators exert their agency across different platforms.
We uncover how players experience punishments in multiplayer online game and how to improve punishment design.
We uncover and break down transparency design of creator moderation.
We uncover how YouTubers perceive moderation fairness on YouTube.