Publications

Renkai Ma, Zinan Zhang, Xinning Gui, Yubo Kou (2024). Labeling in the Dark: Exploring Content Creators’ and Consumers’ Experiences with Content Classification for Child Safety on YouTube. In ACM DIS’ 2024.

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Yubo Kou, Renkai Ma, Zinan Zhang, Yingfan Zhou, Xinning Gui (2024). Community Begins Where Moderation Ends: Peer Support and Its Implications for Community-Based Rehabilitation. In ACM CHI’ 2024.

Qiurong Song, Renkai Ma, Yubo Kou, Xinning Gui (2024). Collective Privacy Sensemaking on Social Media about Period and Fertility Tracking post Roe v. Wade. In ACM CSCW’ 2024.

Renkai Ma, Yue You, Xinning Gui, Yubo Kou (2023). How Do Users Experience Moderation?: A Systematic Literature Review. In ACM CSCW’ 2023.

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Renkai Ma (2023). Conceptualizing and Improving Creator Moderation Design with Platform Stakeholders. In ACM CSCW’ 2023.

Yao Li, Yubo Kou, Renkai Ma, Yanlai Wu, Guo Freeman, Bryan Semaan (2023). Multi-Stakeholder Privacy and Safety on Content Creation Platforms. In ACM DIS’ 2023.

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Renkai Ma, Yao Li, Yubo Kou (2023). Transparency, Fairness, and Coping: How Players Experience Moderation in Multiplayer Online Games. In ACM CHI’ 2023.

Renkai Ma, Xinning Gui, Yubo Kou (2023). Multi-Platform Content Creation: The Configuration of Creator Ecology through Platform Prioritization, Content Synchronization, and Audience Management. In ACM CHI’ 2023.

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Renkai Ma (2023). Conceptualizing and Rethinking the Design of Cross-platform Creator Moderation. In ACM CHI’ 2023.

Renkai Ma, Yubo Kou (2023). Defaulting to boilerplate answers, they didn’t engage in a genuine conversation: Dimensions of Transparency Design in Creator Moderation. In ACM CSCW’ 2023.

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Yue You, Renkai Ma, Xinning Gui (2022). User Experience of Symptom Checkers: A Systematic Review. In AMIA 2022.

Renkai Ma, Yubo Kou (2022). “I am not a YouTuber who can make whatever video I want. I have to keep appeasing algorithms”: Bureaucracy of Creator Moderation on YouTube. In ACM CSCW’ 2022.

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Renkai Ma, Xinning Gui, Yubo Kou (2022). Esports Governance: An Analysis of Rule Enforcement in League of Legends. In ACM CSCW’ 2022.

Renkai Ma, Yubo Kou (2022). “I’m not sure what difference is between their content and mine, other than the person itself”: A Study of Fairness Perception of Content Moderation on YouTube. In ACM CSCW’ 2022.

Renkai Ma, Yubo Kou (2021). “How advertiser-friendly is my video?”: YouTuber’s Socioeconomic Interactions with Algorithmic Content Moderation. In ACM CSCW’ 2021.

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