paper-conference

Community Begins Where Moderation Ends: Peer Support and Its Implications for Community-Based Rehabilitation

We uncover how moderated users view punishments in a community context and how other community members respond.

Yubo Kou, Renkai Ma, Zinan Zhang, Yingfan Zhou, Xinning Gui

Community Begins Where Moderation Ends: Peer Support and Its Implications for Community-Based Rehabilitation

Labeling in the Dark: Exploring Content Creators’ and Consumers’ Experiences with Content Classification for Child Safety on YouTube

Content creators and consumers are invovled in child safety and COPPA.

Renkai Ma, Zinan Zhang, Xinning Gui, Yubo Kou

Labeling in the Dark: Exploring Content Creators’ and Consumers’ Experiences with Content Classification for Child Safety on YouTube

Multi-Stakeholder Privacy and Safety on Content Creation Platforms

This workshop seeks to foreground the ‘multi-stakeholder’ nature in the study of privacy and safety in content creation.

Yao Li, Yubo Kou, Renkai Ma, Yanlai Wu, Guo Freeman, Bryan Semaan

Multi-Stakeholder Privacy and Safety on Content Creation Platforms

Multi-Platform Content Creation: The Configuration of Creator Ecology through Platform Prioritization, Content Synchronization, and Audience Management

We uncover how creators exert their agency across different platforms.

Renkai Ma, Xinning Gui, Yubo Kou

Multi-Platform Content Creation: The Configuration of Creator Ecology through Platform Prioritization, Content Synchronization, and Audience Management

Transparency, Fairness, and Coping: How Players Experience Moderation in Multiplayer Online Games

We uncover how players experience punishments in multiplayer online game and how to improve punishment design.

Renkai Ma, Yao Li, Yubo Kou

Transparency, Fairness, and Coping: How Players Experience Moderation in Multiplayer Online Games

User Experience of Symptom Checkers: A Systematic Review

We summarize prior literature that discusses user expereince of symptom checkers.

Yue You, Renkai Ma, Xinning Gui

User Experience of Symptom Checkers: A Systematic Review

“I am not a YouTuber who can make whatever video I want. I have to keep appeasing algorithms”: Bureaucracy of Creator Moderation on YouTube

We uncover bureaucratic traits of algorithmic moderation from creators’ experiences on YouTube.

Renkai Ma, Yubo Kou

“I am not a YouTuber who can make whatever video I want. I have to keep appeasing algorithms”: Bureaucracy of Creator Moderation on YouTube